Privacy policy
Privacy Policy
Effective Date: 10/1/2024
At OOMHz Chocolate (the "Site", "we", "us", and "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Shopify store and use our services, including the use of cookies, Meta Pixel, and other tracking technologies. By visiting our store, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information from visitors to our website:
- Personal Information: When you make a purchase or attempt to make a purchase, we collect personal information such as your name, billing address, shipping address, email address, phone number, payment information (including credit card details), and order details.
- Automatically Collected Information: We collect certain information automatically as you navigate our site, including:
- Device Information: Such as your IP address, browser type, time zone, and some cookies that are installed on your device.
- Session Data: Information about your interactions with our website, such as the pages you visit, the products you view, time spent on the site, and referring URLs.
- Meta Pixel Tracking: We use the Meta Pixel (formerly Facebook Pixel) to track visitors' interactions with our website across multiple sessions. This allows us to analyze visitor behavior, target relevant ads to visitors on Facebook and Instagram, and measure the effectiveness of our ads.
2. Use of Meta Pixel and Tracking Technologies
To improve our services, better understand customer behavior, and provide personalized content and ads, we use various tracking technologies, including the Meta Pixel. The Meta Pixel enables us to track user activities across multiple sessions and devices, which helps us:
- Measure the effectiveness of our advertising campaigns on Facebook, Instagram, and partner sites.
- Show relevant ads to visitors who have previously interacted with our store.
- Understand user behavior, traffic, and preferences over time.
If you do not wish for your information to be used in this way, you can opt out of targeted advertising by using your browser's "Do Not Track" feature or adjusting your ad settings on Facebook and Instagram.
3. Cookies and Other Tracking Technologies
We use cookies and other similar technologies to enhance your experience on our website and to provide features such as:
- Session cookies that help us track your activity during your visit.
- Persistent cookies that help remember your preferences for future visits.
You can control and manage cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our site.
4. How We Use Your Information
We use the information we collect in the following ways:
- To process and fulfill orders placed on our website.
- To provide customer support and communicate with you regarding your orders or inquiries.
- To personalize your experience, including showing you targeted ads and product recommendations.
- To improve our website and services by analyzing how users interact with our site over time.
- To comply with legal obligations and prevent fraudulent activity.
5. Sharing Your Information
We share your information with third parties to help us operate our store and provide our services. These include:
- Shopify: Our store is hosted on Shopify, and Shopify collects and processes personal information as outlined in their privacy policy.
- Advertising Partners: We share data collected via Meta Pixel with Meta (Facebook/Instagram) for the purpose of targeted advertising.
- Service Providers: We may share your information with payment processors, shipping companies, and other service providers to fulfill orders.
We do not sell your personal information to third parties.
6. Your Rights
You have certain rights regarding your personal information, including:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request that we update or correct any inaccurate information.
- Deletion: You can request that we delete your personal information, subject to certain exceptions.
- Opt-Out of Targeted Advertising: You can opt out of targeted advertising by adjusting your settings on Facebook/Instagram or by using third-party tools like the Digital Advertising Alliance or Network Advertising Initiative.
To exercise any of these rights, please contact us at [Your Contact Information].
7. Data Security
We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with an updated "Effective Date." We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our use of tracking technologies, please contact us at:
Email: info@oomhz.co
Phone: (512) 337-2024
Address: 3400 Comsouth Dr. Ste 153, Austin, TX. 78744